Privacy Policy

Last updated: 16 July 2026

Laverne Health respects your privacy. This policy explains how we collect, use and protect information when you browse our website, contact us or place an order in the UAE.

Information we collect

We may collect your name, contact details, delivery address, order information, payment status and messages you send to our team. Payment card details are handled by our approved payment providers; we do not store full card numbers.

How we use information

We use information to process orders, arrange temperature-controlled delivery, provide customer support, prevent fraud, meet legal obligations and improve our services. We do not sell personal information.

Healthcare information

Please share only the information needed for an enquiry. Product information on this website is educational and does not replace advice from a qualified doctor or pharmacist.

Sharing and retention

Information may be shared only with payment, delivery, technology and professional service providers who need it to complete the requested service, or where required by UAE law. We retain information only as long as reasonably necessary.

Your choices

You may request access, correction or deletion of personal information, subject to legal and operational requirements. Contact us at contact@lavernehealth.ae.

We apply appropriate safeguards, but no online transmission can be guaranteed completely secure.